Leveraging Cloud Telephony to Improve Customer Engagement and Satisfac - Haryana - Other services, Haryana - 3176404

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Leveraging Cloud Telephony to Improve Customer Engagement and Satisfac - Other services

Ref. number: 3176404 Updated: 20-12-2024 06:45

Offering: Other services in India, Haryana

Cloud telephony helps enhance customer engagement with multi-channel communication via calls, chat, WhatsApp, and social media. IVR menus and smart call routing reduce hold times and quickly get customers to the right agents. Telephony integrated with CRM means personalized support, and call recording and analytics means better agent performance. Caller ID recognition and click-to-call options enable tailored experiences, customer satisfaction, and streamlined interactions.

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First name: IVREdge
  
Last name: Services
  
Phone number: 8800921073
  
Mobile number: +91 – 11 – 49605577
  
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